Puzzle Fusions FAQs
1. What products does Puzzle Fusions offer?
We specialize in high-quality puzzle boards and puzzle mats designed to make your puzzling experience easier, more enjoyable, and better organized. Our products are suitable for jigsaw puzzles of various sizes, as well as other activities such as LEGO® building.
2. What size puzzles fit on your boards and mats?
Our puzzle boards and mats are designed to accommodate popular puzzle sizes, including 1000, 1500, and up to 2000 pieces (depending on the model). Please check the product description for exact dimensions.
3. Are the boards and mats portable?
Yes! Our puzzle boards and roll-up mats are lightweight and portable. You can safely store or move your puzzle-in-progress without worrying about losing pieces.
4. What materials are used in your products?
Our puzzle boards are crafted with premium surfaces for smooth puzzle assembly and a non-slip bottom layer to keep everything steady. Puzzle mats are made with durable felt and polyester for easy rolling and long-lasting use.
5. Do you offer a guarantee?
Absolutely. We stand by the quality of every Puzzle Fusions product. All purchases are backed by our 30-Day Money Back Guarantee and our 100% Satisfaction Promise.
6. How do I clean and maintain my puzzle board or mat?
Puzzle boards can be wiped clean with a soft, damp cloth. Puzzle mats can be gently vacuumed or lint-rolled to remove dust and puzzle debris. Always store in a cool, dry place for maximum longevity.
7. Do you ship internationally?
Currently, we ship within the United States. International shipping options are coming soon — please sign up for our newsletter to stay updated.
8. How long will delivery take?
Orders are typically processed within 1 business day. Standard shipping within the U.S. usually takes 3-5 business days. Expedited options are available at checkout.
9. What if I am not happy with my order?
Your happiness matters to us! If you are not completely satisfied with your purchase, simply contact our support team within 30 days of receiving your order, and we’ll arrange a refund or replacement.
10. How can I contact Puzzle Fusions?
You can reach our customer support team via the Contact Us page on our website, or email us directly at puzzlefusions@gmail.com. We’ll be happy to assist with any questions about your order or our products.